Supporting BB10 and BBOS Customers and Rewarding Your Loyalty

Supporting BB10 and BBOS Customers and Rewarding Your Loyalty

BlackBerry pulls the plug for it's first Android OS based smartphone, BlackBerry Priv which came with full touch screen + QWERTY keypad.

Fortunately for these remaining BlackBerry users, the company has promised that BB10 devices will get "at least" two years of additional support, while a minimum of two years of network access will be available for BBOS phones. The Blackberry Priv, although the company's first smartphone with an Android platform, was nevertheless, a typical Blackberry device with its physical keyboard.

"Having now stepped outside the original two-year window, we will no longer be delivering monthly updates for the Priv moving forward", Thurber admitted.

We manufactured our last BB10 and BBOS devices in 2015 and in the years since we have received many questions about our plans for ongoing support. The phone, powered by the troublesome Snapdragon 808, was launched on Android 5.1.1 Lollipop, with the company promising two years of updates. It also had a 3.5 mm headphone jack, which is something that has to be mentioned separately nowadays (sigh). Its sales were very high, but it will no longer receive monthly security updates.

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In a bid to keep hold of the millions of users of legacy BlackBerry devices, the firm also announced a trade-up programme that will give customers "significant" discounts if they swap their current Blackberry device for a BlackBerry KeyOne or Motion handset.

Third, should a critical vulnerability be exposed we will engage our partners as needed to develop and deliver necessary patches.

BlackBerry said to "stay tuned" for more information about the trade-up program. We think that only BlackBerry loyalist would be inclined towards the program, as for standard PRIV owners, they have better options outside BlackBerry ecosystem.

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