British Airways warning announcment to its passengers

British Airways breach sees hackers take-off with customers' payment details

BA said on Thursday evening: "British Airways is investigating, as a matter of urgency, the theft of customer data from its website, ba.com and the airline's mobile app".

It advises people to contact their bank or credit card company if they used the airline's website and mobile app to make or change a booking between 10:58 p.m. London time on August 21 and 9:45 p.m. London time on September 5.

Information stolen includes customer names, email addresses, home addresses and payment card information - but not travel or passport details.

In a brief statement about the recent data breach, the office of U.K. Information Commissioner Elizabeth Denham said, "British Airways has made us aware of an incident and we are making inquiries".

Additionally, Alex Cruz, the chief executive of British Airways, said that the hackers carried out a "sophisticated, malicious criminal attack" on the website.

The company began notifying affected users directly and advising them to keep an eye on their bank accounts and to contact their banks or credit card providers and follow their recommended advice.

Customer Mat Thomas said he had placed a booking on August 27, but had not been contacted over the breach.

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BA has launched an urgent investigation into the data breach which involved 380,000 bank cards.

Some angry travellers complained to Britain's Press Association that they had already noted bogus activity on credit cards that had been used to make British Airways bookings during the time when the breach was undetected.

Every customer affected will be fully reimbursed and we will pay for a credit checking service.

The British Airways breach could potentially be the first major test for the European Union's General Data Protection Regulation (GDPR), which went into effect on May 25. But hackers were able to access customers' names, email addresses and credit card information, according to law enforcement authorities in the United Kingdom. The important thing now, said the cybersecurity expert, is for the firm to take this opportunity to improve their security measures. On the other side, cybercriminals are very proactive, and as soon as a new vulnerability is discovered in a popular CMS they start exploiting it in the wild.

The agreement means that British Airways customers will now be able to visit 13 new destinations across the region, opening up cities such as Ahmedabad, Amritsar, Bhubaneswar, Chandigarh, Goa, Kolkata, Kochi, and Pune, that have previously been more hard to access from the UK.

The hack comes just over a year after a power outage forced the company to cancel around 700 flights from London's two biggest airport in May 2017.

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